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Microsoft Defender Troubleshooting

Introduction

During Sensor installation, Microsoft Defender's real-time protection may block the process, preventing the Sensor from installing properly. This guide outlines how to temporarily disable real-time protection to ensure a successful installation.

Steps to Disable Real-Time Protection

  1. Open Windows Security
    Press the Windows key and type "Windows Security." Select it from the search results.
  2. Navigate to Virus & Threat Protection
    In the Windows Security window, click on Virus & Threat Protection.
  3. Turn Off Real-Time Protection
    Under the Virus & Threat Protection Settings, locate Real-time Protection and toggle it off.
    Important: This action temporarily reduces system protection.

Continue the Installation

Proceed with the Sensor installation by following the instructions in the Installing the Sensor Guide.

Summary and Reminder

After completing the Sensor installation, immediately re-enable real-time protection in Windows Security to maintain your system’s security. This ensures ongoing protection against potential threats.