Skip to content
English - United States
More support
  • There are no suggestions because the search field is empty.

Installing the Flurp (our full Agent w/ Advanced Browser Plugin)

Thank you for supporting efforts to stop social engineering attacks.

 

Table of Contents

  1. Introduction
  2. Flurp Installation Options
  3. User Deployment: Manual or Automated
  4. Installation Steps
  5. Troubleshooting & Tips
  6. Next Steps
  7. Installation Checklist

 

Introduction

Flurp provides advanced protection against social engineering threats. This guide outlines the installation steps for the Flurp Full Agent with the Advanced Browser Plugin and highlights options for deploying Flurp Lite where appropriate.

 

Flurp Installation Options

Before you begin:
Determine the appropriate version and deployment method for your environment.

  • Flurp Full Agent
    • Advanced security for full/thick versions of Outlook, Teams, and Zoom
    • Available for Microsoft Windows only
  • Flurp Lite (Browser Plug-in/Extension)
    • Supports Chrome/Edge browser-based apps: Outlook (OWA), Teams, Gmail, Meet
    • Works on Windows, macOS, and Linux

If you require the browser extension only:
See Installing the Flurp Lite Plug-in.

 

User Deployment: Manual or Automated

Choose installation method based on your organization’s needs:

  • Manual Installation
    For fewer than 10 users; install individually.
  • Automated Installation
    For larger environments.
    • Administrative Rights Required:
      • Google Admin for G-suite
      • Entra Global Admin or Active Directory Domain Admin for Microsoft 365
    • Administrative Tasks:
      • Install Integrated App for Outlook (full version)
      • Configure a Global OAuth token
      • Bulk install via PowerShell scripts

 

Installation Steps

1. Temporarily Disable Endpoint Protection

Some antivirus or EDR solutions may block the installation. Temporarily disable or allow-list as needed.

Example: If using CrowdStrike Falcon, ensure “NetarxService.exe” is in the allow-list before proceeding.

 

2. Download the Flurp Installer

 

3. Install the Application

  • Run the downloaded NetarxService.exe file.


service

 

4. Complete Installation Prompts

  • Enter your First Name, Last Name, and Email when prompted.
  • Example:

 

5. Verify Your Email

  • After installation, open your email in Chrome or Edge — preferably Outlook Web or Gmail.
  • Find the Netarx verification email and click the link to proceed.

Important: Check your junk or spam folder if you do not see the verification email. Some anti-phishing filters can delay delivery up to 15 minutes.

 

6. Set Up OAuth Token

  • Clicking the verification link opens a browser prompt to add an OAuth token.
  • If the plug-in is not fully installed when you verify:
    Close all browser windows, relaunch, and use the verification link again.

 

7. Configure OAuth Token

You can choose between two methods:

  • Individual OAuth Token
    • Go to “My Accounts” and use your organization email—the same as in installation.
    • You may need admin permission to add the token.
  • Global OAuth Token (Administrators)
    • In the Netarx Flurp Dashboard, add the Global OAuth Token to the Admin / Organization Settings area.

 

8. Confirm Flurp Activation

  • Open Gmail or Outlook Web Access in your browser.
  • You should see the Flurp widget or interface on the screen’s right side.

Screenshot 2026-01-15 124722

 

Troubleshooting & Tips

  • Issue: Did not receive verification email
    Solution: Check junk/spam folder; wait 10–15 minutes.
  • Issue: OAuth token step fails
    Solution: Ensure all browser windows are closed, relaunch browser, and click the verification link again.
  • Issue: Security software blocks installation
    Solution: Temporarily disable or set up an allow-list (refer to Endpoint Protection instructions above).
  • Tip: Keep the installer file handy in case additional users need setup.
  • Support: If you encounter persistent issues, contact your IT administrator or Netarx support.

 

Next Steps

Once Flurp is activated, choose your deployment path:

  • Add Additional Users Manually
    Repeat Steps 1–8 for each user.
  • Use Bulk User Deployment Tool (Administrators):
    1. Click the Flurp icon in the user's email client
    2. Select the settings (sprocket) icon
    3. Go to Admin / Bulk Deployment in the Flurp Dashboard

 

Installation Checklist

  • Decided between Full Agent and Flurp Lite
  • Determined if manual or automated deployment is required
  • (If applicable) Secured administrator privileges
  • Downloaded the correct installer
  • Temporarily disabled endpoint protection software or set up allow-list
  • Completed the installation prompts
  • Verified email and set up OAuth token
  • Confirmed Flurp is active in browser-based email
  • Added additional users or deployed in bulk as needed

 

By following this guide, you ensure robust protection against social engineering threats for your organization, with a clear, streamlined process for initial and ongoing deployments.

For further assistance, consult Netarx support or your IT administrator.