Microsoft Defender Troubleshooting

Some users will not be able to install the Sensor if Microsoft Defender is running. If this is the case then please follow the following steps:

1. Open "Windows Security"

2. Click on "Virus & Threat detections"

3. Turn off "Real-time Protection"

Then continue on with the installation process, click here:

                     https://ops.netarx.com/knowledge-base/installing-the-sensor