MSP Deployment Guide

Table of Contents

1. Introduction
2. Prerequisites
3. Step-by-Step Guide
   • Step 1: Confirm MSP Permissions
   • Step 2: Verify Admin Rights
   • Step 3: Install the First Flurp
   • Step 4: Add Integrated App for Outlook
   • Step 5: Create Client Organizations
   • Step 6: Deploy Users for Client Organizations
4. Troubleshooting Tips
5. Summary Checklist

 

Introduction

Welcome to the Netarx Community. We are dedicated to supporting you in every aspect of your MSP deployment. If you have any questions or concerns, please contact us at msp@netarx.com.

 

Prerequisites

• Your email domain must have MSP permissions assigned by your Netarx representative.
• You should have Global Admin or Legacy Domain Administrator rights, or coordinate with your organization’s Global Admin.
• Access to the required resources and setup guides.

 

Step-by-Step Guide

Step 1: Confirm MSP Permissions

Important:
Before proceeding, verify with your Netarx representative that your email domain has MSP permissions. This ensures you can manage client organizations effectively.

 

Step 2: Verify Admin Rights

Ensure you have Global Admin or Legacy Domain Administrator rights in order to add the OAuth token.
Tip: If you do not have these rights, request a link from Netarx to share with your Global Admin. The Global Admin can use this link to grant the Flurp the necessary permissions.

 

Step 3: Install the First Flurp

As an MSP, you must install your first Flurp on a device to establish yourself as the initial administrator.
Required Task:Install the Flurp Full Agent

 

Step 4: Add Integrated App for Outlook

Integrate Flurp with the thick installed version of Outlook in Microsoft 365.

Guide:
How to Add an Integrated App for Outlook in Microsoft 365 Admin and Distribute It

 

Step 5: Create Client Organizations

For each client under your management, create a separate organization within the Netarx system. This enables individual policy management and user administration.

 

Step 6: Deploy Users for Client Organizations

Determine the deployment method based on your client's needs:

• Manual User Addition: Best suited for organizations with fewer than 10 users.
• Bulk User Deployment Tool: Efficient for larger organizations.

Instructions for Bulk Deployment:

1. Click the Flurp icon within your email interface.
2. Click the sprocket (settings) icon.
3. On the right side, select Admin / Bulk Deployment on the Dashboard.

 

Troubleshooting Tips

• OAuth Token Issues:

• Problem: Unable to add the OAuth token due to lack of admin rights.
  Solution: Coordinate with your Global Admin to grant necessary permissions or use the admin link provided by Netarx.

• Deployment Tool Access:

• Problem: Bulk Deployment option does not appear.
  Solution: Ensure MSP permissions are active and you are using an administrator account.

• Integrated App Installation:

• Problem: Outlook integration cannot be completed.
  Solution: Verify admin privileges, and ensure you follow the integration guide closely.

 

Summary Checklist

• Confirm your domain has MSP permissions.
• Verify you have Global Admin or Legacy Domain Admin rights.
• Install Flurp on a device to establish the administrator account.
• Integrate Flurp with Outlook using the provided guide.
• Create an organization for each client to manage.
• Deploy users through manual addition or the Bulk User Deployment Tool.
• Consult troubleshooting tips for common issues.

 

For continued support, please contact msp@netarx.com.